Job Description

Worked as enhancement team member and performed the roles of Analyst / Developer and Administrator in the organization

Responsible for setting up login restrictions and resetting the user passwords

Implemented public access settings for sites, restricted login hours, and restricted login IP ranges on profiles

Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of (SFDC)

Implemented web based case management automation – Web to Case (on Case Object) to track and solve customer’s issues

Designed various WebPages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry

Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application

Worked on various standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards

Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules,Workflow Rules, Auto-Response Rules, Page layouts,Components, Visual Force Pages to suit to the needs of the application

Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects

Involved in data mapping and migration of data from legacy systems to Objects and fields

Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups

Used Data Loader for insert, update, and bulk import or export of data from SObjects. Used it to read, extract, and load data from comma separated values (CSV) files

Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects

Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic

Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes platform, Sites, Apex, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script,, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP Pro.

Technical Skills:

Salesforce Technologies

Salesforce CRM, Apex Language, Apex Classes, Apex Triggers, SOQL, Visual Force Pages, S Controls, customizations like Workflow Rules, Record Type, Role Hierarchy, Validation, Custom objects, Page Layouts & Approvals, Dashboards, Reports, Analytic Snapshots

Salesforce Tools

Eclipse, Eclipse IDE Plug-in, Apex Data Loader, Platform (Sandbox and Production).


Apex, C#.

Operating Systems

Windows 2007 / XP / Vista.

Documentation Tools

MS Office.

Other Tools Utilities

Microsoft Visual Studio 2008, SQL Server 2008.

Web Related, Java Script, CSS, HTML.

Educational Profile:

B.Sc. (Computer Science)

Role: Team Lead/Technical Lead

Relevant Experience :- 06-08 Years

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